Privacy Policy

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Privacy Policy

Effective date: June 12, 2026

At Bolitek ERP ("Bolitek", "we"), we respect the privacy of our users' personal data. This Privacy Policy explains how your personal data is collected, used, and protected when you use the bolitek.com website, the Bolitek cloud ERP platform (including the Trade, Accounting, and Human Resources modules), and our mobile applications (iOS and Android).

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Registration and contact information. When you register or contact us, we collect your name, company name, phone number, email address, and any additional notes you provide about your business.

Account information. The username, login credentials, and account settings created for using the platform.

Business data. The data you enter while using the ERP system — purchase and sales transactions, inventory balances, financial and accounting records, employee information, and other business data. This data belongs to you; Bolitek processes it solely for the purpose of providing the service.

Technical information. When you use our services, we may automatically collect your IP address, device and browser type, operating system, login dates, and system activity records (logs).

Cookies. Our website uses cookies for session management, remembering your language preference, and analyzing service quality. You can disable cookies in your browser settings, but some features may become limited as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Creating and managing your account;
  • Providing, supporting, and improving our ERP services;
  • Offering the free trial and responding to registration requests;
  • Providing 24/7 technical support;
  • Processing payments and preparing invoices;
  • Ensuring system security and preventing misuse;
  • Complying with legal requirements;
  • With your consent — informing you about updates and offers.

3. Sharing Information with Third Parties

We do not sell or rent your personal data. Information may only be shared with third parties in the following cases:

  • Service providers: partners providing hosting, payment processing, SMS, and email delivery services — only to the extent necessary to provide the service;
  • Legal requirements: upon an official request from authorized government bodies in accordance with the legislation of the Republic of Azerbaijan;
  • With your consent: in all other cases, only with your explicit consent.

4. Data Security

Your data is protected with modern security standards and safeguarding mechanisms. This includes encryption of data in transit (SSL/TLS), access restrictions, regular backups, and internal control procedures. However, no method of transmission over the internet can be guaranteed to be 100% secure.

5. Data Retention

Personal data is stored only for as long as necessary for the purposes for which it was collected, and in accordance with retention periods established by law. When your account is closed, your business data is deleted or anonymized within a reasonable period, except where retention is required by law.

6. Your Rights

In accordance with the Law of the Republic of Azerbaijan "On Personal Data", you have the right to:

  • Access the data collected about you;
  • Request the correction of inaccurate or incomplete data;
  • Request the deletion of your data or the suspension of its processing;
  • Opt out of marketing communications.

To exercise these rights, you can contact us using the contact details below.

7. Mobile Applications

Our mobile applications only use permissions necessary for the service to function. Data collected through the apps is subject to the provisions of this Privacy Policy.

8. Changes to This Policy

This Privacy Policy may be updated from time to time. We will notify you of significant changes via the website or by email. The updated version takes effect from the moment it is published on this page.

9. Contact Us

For questions and requests regarding this Privacy Policy: